Vinted Users Express Frustration Over Sizing Updates
Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
The second-hand shopping app has altered its measurement guidelines for women's and children's garments but did not contact all users about the change.
Digital Channels Reaction
Countless users and merchants have taken to social media claiming that product pages now present a modified sizing category than originally posted due to the recalibration.
The platform stated the updated approach better aligns with similar services.
They have suggested members to examine their items and adjust the sizing manually when needed, resulting in member annoyance.
Sizing System Changes
Earlier, the sizes had both one number and one letter, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the measurements have been reclassified - like an L measurement was formerly size 12 but now shows as UK 16-18.
Member Experiences
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
A different member, from Glasgow, said garments she listed with size 14 tags were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Necessary Adjustments
Another shopper, from Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she said.
Service Background
The service features exceeding 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: last year, the service retracted a modification regarding delivery choices following member complaints.
